Venus Automations

INTERESTED IN A PRODUCT OR SERVICE?

Contact Now - We Respond Fast

Australia Wide

(02) 7228 8841

Terms and Conditions

SECTION 1 – TERMS FOR SERVICES (Training / Consulting / Engineering)

1. General Provisions

  • “Additional Services” means services not included in the original proposal.

  • The “Agreement” consists of these Terms & Conditions, the Services Proposal, and the Client’s Purchase Order.

  • Governing law is New South Wales, Australia.

  • All communications must be in English unless otherwise agreed.

  • Neither party may assign or transfer rights without written consent.

  • Venus Automations retains all Intellectual Property rights to documentation and materials; the Client may use these only for the agreed project.

  • Both parties must maintain confidentiality. Venus Automations may publish work results only with Client approval if within 2 years of project completion.

2. Obligations of Venus Automations

  • Deliver the scope of services defined in the Services Proposal.

  • Apply reasonable skill, care, and diligence.

  • May act under third-party contracts if authorized, and will act in good faith.

  • Equipment provided by the Client remains the Client’s property.

  • Venus Automations selects its own staff; replacements can be arranged depending on who requests the change.

  • A representative will be appointed to manage the Agreement.

  • All services will comply with applicable laws.

3. Client Obligations

  • Provide information, decisions, and clarifications required for service delivery.

  • Provide proof of financial capacity when requested.

  • Provide required facilities or equipment detailed in the Services Proposal.

  • Provide required personnel who meet necessary competency standards.

  • Appoint a representative to manage the contract.

  • Pay for services as per the pricing defined in the Service Proposal.

4. Commencement, Variation & Termination

  • Agreement becomes effective once Venus Automations receives a Purchase Order or written acceptance.

  • Work begins on the stated Commencement Date.

  • Variations must be agreed in writing; additional costs may apply.

  • Delays caused by the Client may lead to extra charges.

  • Changed circumstances outside either party’s control may lead to suspension or extension.

  • Client may suspend or terminate services with at least 84 days’ notice.

  • If Venus Automations fails in obligations, Client may issue a notice; termination may follow if not resolved within required periods.

  • Venus Automations may suspend or terminate for non-payment or extended suspension by the Client.

  • Suspended work exceeding 84 days may be invoiced.

  • All exceptional services (caused by suspension, change, etc.) are billed separately.

  • Termination doesn’t remove existing rights or liabilities.

5. Payment Terms

  • Client must pay as stated in the Services Proposal.

  • Additional or exceptional services are invoiced separately.

  • Standard payment term: 30 days.

  • Late payments accrue interest at 2% per month, compounded.

  • Disputed invoice items must be notified at least 4 days before due date.

  • For products supplied under the same project:

    • Risk transfers on delivery, but Venus Automations retains title until paid in full.

    • Venus Automations may repossess unpaid goods.

    • Client must assist in establishing security interest under PPSA.

  • All payments are in Australian dollars unless stated otherwise.

  • Prices exclude GST unless stated; GST is payable where applicable.

6. Warranties & Liability

  • Services are warranted to be free from defects for 12 months after delivery.

  • Warranty is void if Client modifies or mishandles goods.

  • Statutory consumer protections apply where required.

  • Aside from mandatory warranties, all implied warranties are excluded.

  • Liability is limited to repair, replacement, or reimbursement.

  • Venus Automations is not liable for delays or consequential losses.

  • Client indemnifies Venus Automations for claims arising from Client’s acts or omissions unless directly caused by Venus Automations.

  • Liability limitations survive termination.

7. PPSA (Security Interest)

  • Client grants Venus Automations a Purchase Money Security Interest (PMSI).

  • Client must assist in maintaining and registering this interest.

  • Client must not change business details in ways affecting the security interest without consent.

  • Client indemnifies Venus Automations for costs of maintaining / enforcing security interests.

8. Guarantee

  • Venus Automations may require directors to personally guarantee obligations.

  • Guarantor secures their personal estate as security for the guarantee.

  • Guarantee continues regardless of variations or partial payments.

  • Guarantor must cover Venus Automations’ enforcement costs.

9. Entire Agreement

  • This document, the Services Proposal, and the Purchase Order constitute the entire Agreement.